Frequently Asked Questions
Use the 'Contact the Cake Diva' button to inquire
by email and get a free quote.
Are you a licensed business?
Frosted Fantasies is an LLC and registered with the State of WV, Member of the International Cake Exploration Society (ICES) and permitted through the Jefferson County Health Dept. We are licensed and insured for all events.
How do I pay?
You can pay by credit card, check, or cash. Sales tax and delivery fee added to all orders. There are NO refunds available on cancellations. A retainer of $50 is required to save your date.
~When possible we use cage free- fresh eggs, berries and delicious buttermilk from our local friends at the farmers market and South Mountain Creamery, our cake quality is superb with these additions!
Do you deliver?
Delivery is included in our cake pricing for local residents. Out of town orders are $1.00 per mile. We do not allow pick ups for any cakes due to how fragile our cake art is.
Why do these cakes cost more than grocery store cakes?
Custom cakes are a luxury, with a luxury price tag. Everything is handmade and I have traveled all over the US taking classes with high end sugar artists to perfect my skill set, so I can provide you with amazing flavor as well as design. I offer what most decorators cannot, edible art. These types of specialty cakes take an average of 3 days and 6-12 hours per cake to design and even longer for wedding cakes. Due to the great detail that is involved, hand cutting shapes, sugar dough rolling, custom icing and gourmet flavors, these cakes are a lot of work. High quality organic ingredients are also used when available. I do not have a team, every detail is handmade by me alone. We make our own vanilla extract which takes 6 months for each batch.
Do I need to refrigerate the cake after delivery?
No, I do not use perishable fillings or cooked icings in our cakes. They need to be in an air conditioned room, 68 degrees or less, left on the counter. Once cut, please cover with saran wrap the piece that is exposed to air, you may refrigerate or freeze if you choose.
How long will my cake stay fresh?
Our cakes are custom made for each person, they are at there best for the first 3 days after delivery. Most high quality fresh cakes do not have a long shelf life as opposed to grocery store cakes that can last longer, so please eat our cake right away.
Do you deliver?
Do you offer scratch cakes?
Yes and no. We make most of our cakes totally from scratch, but one recipe we love starts from a boxed base that we add additional ingredients to make it our own such as yogurt, real butter, cream, high end espresso, cocoa powder, real vanilla beans, emulsions and rich extracts.
I use REAL chocolate in all of our chocolate cakes and we make our own homemade Vanilla extract using Madagascar vanilla beans (a process which takes 6 months).
We use the best ingredients for a gourmet taste experience.